Privacy Policy

To be uploaded on – 20 October, 2026
Effective Date: October 22, 2025

GRAPHICAL ASTROLOGY PRIVATE LIMITED is a duly incorporated company as per applicable laws in India having its registered office In New Delhi, India, (hereinafter referred to as “we,” “us”, or “our”). We, inter alia, provide astrological and technical services to clients in India and abroad (“Services”). This privacy policy (“Privacy Policy”) explains how we collect, use and share information when you use our website(s) and/or Services (hereinafter referred to as “Site”). Any references to “you”, “your” or “User” shall mean any person or entity using our Site. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy sets out our personal information collection and sharing practices for our Site and through the other channels described below. By using or accessing our Site, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy. If you do not agree with the terms and conditions of this Privacy Policy, please do not use or access the Site.

We respect your right to privacy and will only process personal information about you or provided by you in accordance with the “Data Protection Legislation” which for the purposes of this Privacy Policy shall mean: (i) the Digital Personal Data Protection Act, 2023 read with the rules made thereunder (“DPDP Act”); (ii) Information Technology Act, 2000 read with the rules made thereunder including but not limited to Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, as may be amended and modified from time to time (“IT Act”); (iii) the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (“UK GDPR”); (iv) the General Data Protection Regulation ((EU) 2016/679) (“GDPR”), or (v) any other national laws, regulations and secondary legislation, as may be applicable to the relevant jurisdiction in relation to the Site or the specific Services being provided to you by us, and then (ii) any successor legislation to the foregoing legislations and other applicable privacy laws.

Definitions

For the purposes of this Privacy Policy, the following capitalized terms shall have the meaning as ascribed to them hereinafter.

(i) “Grievance Officer” means the grievance redressal officer appointed by us in accordance with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, from time to time;
(ii) “Personal Data” shall mean any data about an individual who is identifiable by or in relation to such data. For the purposes of this Privacy Policy, “Personal Data” shall also include sensitive personal data or information;
(iii) “sensitive personal data or information” shall have the same meaning as ascribed to it under Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;
(iv) “Usage Data” shall mean data collected automatically, either generated by the use of the Site or from the Site infrastructure itself; and
(v) “User Information” shall mean to include any information relating to the User of the Site as may be collected from User’s profile and activities while using the Site, including but not limited to Personal Data so collected, device information, location and network carrier.

Your information

We may collect Personal Data about you from either our correspondence, or basis your use of our Site, including information procured form cookies and analytics. In limited cases, and with due prior notice, we may collect and store sensitive personal data about the User, including bank account details for payments.

Use and storage transmission of your personal information

We only intend to use your personal information for legitimate interests towards improving our Services, the website interface and to gain insights from the pattern of use case and service requirement and market our Services, or pursuant of our legal obligations, if any. For the limited purposes identified above, we may disclose your information to legal and regulatory authorities, external advisors, service providers, potential purchasers of our business who shall undertake to protect all personal information in accordance with the standards required under applicable law as well.

Unless you consent, we will not process your Personal Data for sending third party direct marketing communications to you via email, telephone, text or other electronic communication with information, news and offers on our Services. You may withdraw consent to marketing at any time by contacting us at [to be added] and we will, going forward, refrain from contacting you for any promotional or marketing material.

We will retain your Personal Data for as long as is necessary for the processing purpose(s) for which they were collected and any other permitted linked purpose, and restrict access to your Personal Data to only those persons who need to use it for the relevant purpose(s).

Transmission and security of your personal information

Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Site. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

No data transmission over the internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Personal Data in accordance with applicable Data Protection Legislation requirements. In any event, you are advised to take suitable precautions when transmitting to us data via the internet and you take the risk that any sending of that data turns out to be not secure despite our efforts.

All information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to our security policies and standards. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of.

If you communicate with any third party through our Service, please take necessary consideration when you decide to provide your Personal Data to the third party, including, but not limited, your contact information or address. Please keep your Personal Data safe and only provide your Personal Data to a third party when it is necessary.

Cookies policy

We use cookies to help us understand User behaviour. The cookies are stored on a User’s web browser and they let us know a User’s activities on our website/Site. We analyse Users’ behaviour in order to better serve the Users and to make improvements to our Site. We do not collect any personally identifiable information from the User unless the information is explicitly provided to us by the User through submission forms on our website/Site. We do not sell any personally identifiable information to any third parties. We use Google Analytics and such other duly incorporated/registered third party analytical service providers to keep track of our website traffic, which may use cookies for this purpose. Please refer to Google Analytics’ privacy policy for further information. If we use any other analytical services, we would indicate such services on our Site. Please refer to such entity’s privacy policy for further information.

Deleting your information

If you wish to have you personally identifiable information that you have provided to us deleted, you can always do so by sending a request to us on the e-mail id of our Grievance Officer provided at the bottom of this page. You may note that deletion of certain Personal Data may lead to cancellation of your registration with the Site and your access to certain features of the Site. In case you have availed any paid Services from us, in case such cancellation affects any paid feature or Service, please note, we shall not be liable to make any refund to you in this regard.

Miscellaneous

We will use our best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it, and any escalating dispute or claim relating to or connected with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India and the courts of New Delhi, India are the only place where disputes or claims relating to or connected with this Privacy Policy (including non-contractual disputes or claims) may be decided.

Changes to the Privacy Policy: We will update this Privacy Policy as necessary to stay compliant with relevant laws. The updated version will be indicated by updating the “Effective Date” at the top of the Privacy Policy and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either on our website(s) or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are processing and protecting your information.

If you have any questions in relation to this Privacy Policy, please contact the Grievance Officer. We try to answer every request promptly wherever possible, and provide our response within the time period stated by applicable law. However, please keep in mind that when deleting your Personal Data there may be residual information that will remain within our databases, access logs, and other records, which may or may not contain your Personal Data. Please also note that certain Personal Data may be exempt from such requests in certain circumstances, which may include if we need to retain your Personal Data to comply with a legal obligation. When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.

Linked Tools & Policies: We may use third-party software for internal activities such as communication. There is no specific app that we have tagged within our system but given the common practices, Zoho/Google Mail/Zoom is mostly used. Their terms of service and privacy policies can be referred at their respective websites. Again, this is subjective to the websites you engage with for different activities. If you click on one of the links to third party websites, you may be taken to websites we do not control. This Privacy Policy does not apply to the privacy practices of those websites. Please read the privacy policy of such other websites carefully. We are not responsible for these third-party sites.

Children’s Privacy: We do not knowingly collect or solicit Personal Data from children under the age of 18 years and the Site and its content are not directed at children under the age of 18 years. In the event that we learn that we have collected Personal Data from a child under age 18 years without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18 years. Please contact the Grievance Officer at the contact information set out below.

Grievance Officer

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Grievance Officer. The details of the Grievance Officer are as follows:
Name: Ashesh Kumar
Contact: +91 9871546121

This page shall be construed in accordance with the provisions of Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that inter alia requires publishing the name of the Grievance Officer and his/her contact details on the Site, such that Users or any victim who suffers as a result of a violation of Rule 3 of the said Rules can notify their complaints to us. Further for any product or services related complaint or query, please email us your query to your assigned relationship manager.